AdvancedMD’s Practice Management Solution Named “Best In KLAS” for 2007
Research firm names this yearâ??s winners based on customer satisfaction with health care information technology vendors and consultants
Salt Lake City, Utah (December 21, 2007) –
AdvancedMD® Software, Inc. www.advancedmd.com, the leading provider of Web-based practice management solutions for physician offices and medical billing services, today announced its medical billing software solution, AdvancedMD, has been named “Best in KLAS” in Ambulatory Billing & Scheduling (6-25 Physicians) by KLAS.
“We’re honored that AdvancedMD has been recognized for delivering products and services with the highest overall client satisfaction in the industry,” said AdvancedMD President and CEO, Jim Pack. “There is no greater compliment than when those individuals that use and depend on our solutions every day give us such high marks. This distinction validates our efforts across the company to provide products and services that not only meet the specific needs of our clients, but does so in a way that keeps them as loyal customers year after year.”
KLAS is the leading vendor research firm for the healthcare IT marketplace. KLAS ranks overall vendor satisfaction through validated surveys and interviews with thousands of hospitals and clinics covering more than 750 products from more than 200 vendors. Their confidential surveys and interviews are designed to uncover overall client satisfaction across the entire customer experience; from the sales process to implementation, from perceptions of support to overall product quality and company responsiveness.
The KLAS Vendor Relationship Evaluation is comprise of 40 individual questions that cover everything from contracting and sales to implementation, service and upgrades. AdvancedMD received 35 first place votes, the most in the industry.
“Each year KLAS goes to exhaustive efforts to survey and interview users of healthcare IT products and we congratulate all of those companies that have just been designated “Best in KLAS” for their respective categories” said Kent Gale, President of KLAS. “Our mission is to improve the delivery of healthcare technology by independently measuring and reporting on vendor performance. KLAS applauds those companies that have been rated as Best in KLAS by healthcare professionals and their dedication to customer service and creating products and services that have a positive impact on the delivery of quality healthcare.”
AdvancedMD has been improving physician offices and medical billing services for more than 7,500 providers and 25,000 users nationwide by providing fully Web-based medical billing software that increases office efficiency and practice revenues. Processing more than $3 billion in claims annually, AdvancedMD’s award-winning healthcare management solution reports more than 99.99% uptime and offers secure anytime, anywhere access for providers and medical billing services utilizing the application.
For a complete list of the KLAS Top 20 for 2007, please go to: http://healthcomputing.com/top_20
About AdvancedMD Software
AdvancedMD delivers a market-leading Software-as-a-Service (SaaS) medical practice management and billing platform to 13,000 providers and 270 billing service providers nationwide. Because AdvancedMD processes more than 1M claims per month for 85 specialties, the company is able to identify payer rule changes quickly and continuously adjust the software to reflect the changes, enabling successful claims performance. Customers achieve first-pass claim acceptance rates of 95 percent or better, compared to the national average of 70 percent. The company’s all-in-one solution eliminates hardware and software license purchases while customers enjoy the freedom of no long-term contracts and one all-inclusive monthly fee. This subscription includes unlimited phone and email support from a team of healthcare and billing experts, free online training, enterprise-class data center security, automated hourly offsite backups of patient data and 99.9 percent uptime. The user interface is intuitive and easy to learn, enabling employees to become proficient faster. Comprehensive HIPAA compliance exceeds the capabilities of client-server practice management software, especially in the areas of patient data protection and backup. AdvancedMD enables billing service providers with centralized management of multiple clients and virtual staff no matter where they are located across the globe. AdvancedMD clients recognize immediate improvements to their financial performance through timely and accurate claims processing with workflow efficiency. For more information, please visit www.advancedmd.com.
Source: AdvancedMD