eClincalWorks

About eClinicalWorks

eClinicalWorks is headquartered in Westborough, MA with other offices in New York City, NY, Pleasanton, CA, and Alpharetta, GA. eClinicalWorks provides ambulatory clinical solutions that extend electronic health records to create community-wide records. Their solutions are ideal for every size of practice–from solo providers to large health systems. Their technology is designed to improve patient care while streamlining front/back office administrative functions.

EMR

eClinicalWorks EMR system is delivered in a Software-As-A-Service model. The EMR system has all the functionality needed to support practices and medical groups. A single database links patient demographics and records to practice management data. eClinicalWorks will provide specialty specific tools for over 40 specialties. Healthcare quality and patient disease management is available using Registry Reporting.

• Improved workflow to streamline patients flow from check in to departure
• Fast documentation using templates, drop down lists, and more
• Customizable to each provider to accommodate how each provider works
• Clinical content access to manage patients and access data from any computer
• Easy communication to colleagues, specialists, or hospitals in other states
• E-prescribing
• Unified product suite
• ARRA Meaningful Use capable
• Specialized tools for over 40 specialties
• Online user forum to share tips, get support, and hear experiences

Comprehensive EHR with PM

This solution contains all of the same functionality as the eClinicalWorks EMR system but also includes an integrated Practice Management software package. The eClinicalWorks Practice Management system manages schedules, appointments, medical billing, and demographic data. The software helps manage practice workflow.

• Schedule management tools allow easy administration of multiple provider schedules across several locations as well as appointment setup flexibility
• Patient demographics tools to ensure ease of information input and capture
• Medical billing management submits electronic claims, interfaces with clearinghouses, tracks claims, and utilizes a claims rules engine
• Claims scrubbing to ensure error free claims and maximum reimbursement
• Integrated business intelligence module maximizes value of report data

Patient Portal

eClinicalWorks Patient Portal facilitates patient communication and information access through the web. Patients are able to:

• Enter medical history
• Send messages
• Complete registration
• Conduct web consultations
• Refill prescriptions
• Check lab results
• Schedule appointments
• View account statements
• Obtain educational materials

The Patient Portal allows providers to:

• Communicate with patients
• View history
• Post lab/test results
• Send reminders
• Post consent forms
• Obtain referral requests
• Send educational materials

eClinicalMobile

eClinicalMobile allows providers to access and use the EMR system through smart phones.

• Check schedules
• Telephone/web messages
• ePrescribing
• View patient encounters
• Examine lab/test results
• Charge capture

eClinicalMessenger

eClinicalMessenger is a hosted solution that uses VoIP technology to enable practices to send voice messages, SMS text messages, and emails to patients. This tool enhances the provider’s ability to contact and communicate with patients.

• Customizable by language, patient preferences for call times, etc
• Ability to record personal greetings
• Allows touchtone confirmation of appointments that update the schedule in the EMR system
• Automated broadcast of messages such as appointment confirmations, closings, doctor absences, health alerts, etc

Electronic Health eXchange (eEHX)

Electronic Health eXchange facilitates secure interoperability for hospitals and enterprise customers. This solution improves continuity of care across multiple care providers, increasing information access at every point.

• Longitudinal View creates a comprehensive patient-centric view of clinical data from multiple sources
• Master Patient Index cross-references patient identifiers across multiple clinical systems to uniquely identify and match each patient record
• eHUB manages the exchange of data between clinical systems and provides tools to tracking and managing interfaces
• eClinicalWorks P2P connects community providers to manage patient records, referrals, messaging, and appointments
• Quality Measures and Public Health Alerts to manage EMR adoptions, Meaningful Use compliance, pay-for-performance initiatives, and public health alert visibility.

eClinicalWorks P2P

eClinicalWorks P2P facilitates secure communications and interoperability between practices and providers. This software can give physicians a more holistic view of the patients, improving care.

• Send electronic referrals and patient records that include progress notes, lab results, medical summary, and patient scanned documents
• Schedule appointments for patients
• Share patient demographic and insurance information

Certifications

eClinicalWorks’ EMR solution supports industry standards such as HL7, CCR, CCD, and HITSP. It is also CCHIT ONC-ATCB Complete EHR certified.

Bottom Line

eClinicalWorks offers a comprehensive integrated EMR and PM solution for small to large providers. Their solution links to a single database that improves efficiency and enhances patient care. Their software is provided in a Software as a Service model that allows pay as you go pricing and no need for additional infrastructure costs. Their top specialties are Allergy and Asthma, Cardiology, Endocrinology, ENT, Internal Medicine, OB-GYN, Ophthalmology, Orthopedics, Primary Care, and Pediatrics.

eClinicalWorks software is used by over 50,000 providers and 225,000+ medical professionals in 50 states. They have won many TEPR awards,  KLAS awards, and they have been named in the Inc. 500 fastest growing private companies list. Four of their customers received HIMSS Davies awards. They have also been featured in a Harvard Business School case study.